Terms of Service

1. Acceptance of Terms

By accessing and using the DC technolabs website or engaging any of our services (collectively, the "Services"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Services.

2. Services Overview

DC technolabs provides digital marketing and development services, including but not limited to:

• Web design and development
• Search engine optimization (SEO)
• Pay-per-click advertising (PPC / Google Ads)
• E-commerce development (Shopify, WooCommerce, custom)
• WordPress development
• Social media marketing

The specific scope, deliverables, and pricing for each engagement will be outlined in a written proposal signed by both parties.

3. Proposals and Agreements

All work begins only after both parties have agreed to a written proposal. The proposal will include:

• Scope of work
• Deliverables
• Timeline
• Pricing and payment terms

Your written approval of the proposal and payment of the initial deposit (if applicable) constitute a binding agreement between you and DC technolabs.

4. Pricing and Payments

Fixed Pricing

We operate on a fixed-price model. The price you see upfront is the price you pay (plus GST, if applicable).

Payment Schedule

One-time projects under ₹1,00,000: 50% upfront upon signing, 50% upon project completion.

One-time projects over ₹1,00,000: 40% upfront upon signing, 30% at midway milestone, 30% upon final delivery.

Monthly retainers: Billed at the start of each month. First month is due upon contract signing.

Payment Methods

We accept bank transfer, UPI, or credit card. A GST invoice is provided with every payment.

Late Payments

Invoices are due immediately upon receipt unless otherwise specified. Payments more than 7 days overdue may result in a pause or suspension of work until payment is received.

5. Project Timelines

Timelines for project completion are estimates and depend on the timely provision of required materials (content, images, access, feedback) from you. Delays in client feedback or content provision may extend the project timeline. We are not liable for timeline delays caused by client-side dependencies.

6. Revisions and Changes

Each project package includes a specific number of design or content revisions:

• Starter packages: 2 revisions
• Professional packages: 3 revisions
• Premium packages: Unlimited revisions during the design phase

Revisions must be requested within the design approval phase. Once a design phase is approved and development begins, major design changes will be treated as separate change orders with additional fees.

7. Intellectual Property

Client Ownership

Upon full payment, you own 100% of the deliverables created for you, including custom website code, logos, content, and designs. We do not claim any ownership of your final deliverables.

DC technolabs Rights

We reserve the right to display the work we create for you in our portfolio and marketing materials, with your prior approval. If you do not wish your project to be publicly displayed, let us know in writing.

Third-Party Assets

If your project uses stock photos, fonts, icons, or other third-party assets with limited licenses, those assets are subject to their respective licenses (e.g., fonts from Google Fonts are open source or SIL licensed, stock photos may require subscription renewal).

8. Client Responsibilities

To ensure timely delivery, you agree to:

• Provide all content, images, login details, and feedback as requested
• Respond to our emails and updates within a reasonable time frame
• Review deliverables (design mockups, site features, SEO reports) when requested
• Ensure that all content provided does not violate copyright, trademark, or other intellectual property laws
• Provide access to third-party accounts (hosting, domain, social media, Google Ads) as needed for project completion

9. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. This obligation survives termination of the agreement. If you require a formal NDA, we are happy to provide one.

10. Limitation of Liability

DC technolabs is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim arising from this agreement is limited to the fees you have paid for the specific service in question.

We do not warrant that our services will meet all your requirements, will be error-free, or will operate without interruption. While we make every reasonable effort to deliver high-quality work, website performance, search rankings, and ad campaign results can be influenced by factors outside our control.

11. Termination

Monthly Services

Either party may terminate ongoing monthly services with 30 days written notice. No penalties, refunds, or cancellation fees apply. You will not be charged beyond the final month.

One-Time Projects

You may cancel a one-time project at any time by providing written notice. However, payment for work already completed is non-refundable. You will be billed for any work delivered up to the cancellation point.

Termination by DC technolabs

We reserve the right to terminate our engagement if you:

• Engage in abusive, harassing, or illegal behavior toward our team
• Fail to provide critical materials or feedback for an extended period (30+ days)
• Fail to make payments as agreed

12. Refund Policy

Before Work Begins

If you cancel before we begin work, we will issue a full refund of any payments made.

After Work Begins (One-Time Projects)

Refunds are only available for undelivered milestones. If a project is 50% complete, you are liable for payment of that 50%. Delivered work is non-refundable.

Monthly Services

No partial refunds are given for the current month. You may cancel for the following month with 30 days notice.

Money-Back Guarantee

If you are not satisfied with any completed milestone or delivery, please notify us immediately. We will work with you to revise or correct issues at no additional cost, within the limits of your project's revision allowance.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.

14. Changes to Terms

We reserve the right to update these Terms of Service at any time. When we do, we will post the updated terms on this page and update the "Last Updated" date. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

15. Contact

If you have any questions about these Terms of Service or need to reach us for legal inquiries, contact us: