Privacy Policy

1. Information We Collect

We collect information you provide directly when you contact us:

• Name and contact information (email, phone)
• Business name or individual in quots
• Service inquiries via our email, phone, or WhatsApp
• Project specifications and details

We also collect information automatically:

When you visit our website, we automatically collect certain information about your device and browsing activity, including IP address, browser type, operating system, pages visited, referral source, and accessing time. This helps us understand visitor behavior, diagnose technical issues, and improve our website.

2. How We Use Your Information

We use the information we collect for:

• Respond to your inquiries and provide requested services
• Send project proposals, updates, and deliverables
• Process payments and send invoices (including GST details)
• Send service-related announcements
• Improve our website, services, and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

Service providers: We use third-party tools like Google Analytics, Google Ads, and email marketing platforms to operate our services. These service providers follow their own privacy policies.

Legal requirements: We may disclose information if required by law, court order, or legal process.

Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be part of the transferred assets. We will notify you of any ownership changes.

4. Cookies and Tracking

Our website uses cookies and other tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic via Google Analytics 4
• Measure the effectiveness of our marketing campaigns
• Provide relevant ads through Google Ads

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Google Analytics: We use Google Analytics 4 to understand how visitors interact with our website. Google Analytics collects data such as how often users visit our site, what pages they visit, and what other sites they visited before our site. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out add-on.

5. Data Security

We take reasonable and appropriate organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption on pages
• Secure cloud infrastructure
• Limited access controls (data is kept to a 'need to know' basis)
• Regular security audits

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your data.

6. Data Retention

We keep your personal information for as long as necessary to fulfill the purposes for which it was collected.

• Contact inquiries: 2 years (unless you request earlier deletion)
• Client project data: 3 years after project completion (for legal and accounting purposes)
• Invoicing and tax records: 7 years as required by Indian law

7. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal/tax reasons)
• Unsubscribe: Opt out of marketing communications at any time via the unsubscribe link or by emailing hello@dctechnolabs.com

To exercise any of these rights, contact us at hello@dctechnolabs.com.

8. Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any site you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: